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What is your MOQ?
MOQ starts from 1,000 pcs.
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What payment methods do you accept?
T/T. L/C
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Where is your factory located?
Ningbo, China (Cixi, Zhejiang).
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Can I order samples?
Yes. Standard samples are free (shipping cost paid by customer). For custom samples, a sample fee is required and can be refunded for orders over USD 20,000.
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How long can it keep cold?
24–48 hours depending on material, capacity, ambient temperature, ice quantity and usage frequency.
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How can I track production progress if I can’t visit the factory?
We provide online inspection and real-time production updates.
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What after-sales service do you provide?
We provide replaceable spare parts when needed.